Frequently Asked Questions

All of our products are sold solely for in-vitro laboratory research. They are not drugs, foods, dietary supplements, or cosmetics, and they are not for human or veterinary consumption. See our Research Use Policy for full details.

Purchases are limited to qualified researchers aged 21 or older who agree to use the products for lawful laboratory research only. You’ll be asked to confirm this at checkout.

No. We don’t provide dosing, administration, or usage guidance of any kind, and we won’t respond to questions about human or animal use. Product pages list specifications and storage conditions only.

Our purity standard is greater than 99%. Each production batch is tested by an independent third-party laboratory before it’s released for sale.

Store lyophilized vials refrigerated at 2–8 °C (36–46 °F) and do not freeze, as printed on each label.

We accept PayPal and Zelle. PayPal payments are confirmed instantly at checkout.

Choose Zelle at checkout and place your order. You’ll see instructions on the confirmation page and receive them by email: send the order total by Zelle to (973) 356-6365 and put your order number in the memo. Your order stays On Hold until we confirm the payment, then it moves to processing and ships.

Yes — an account is required to place an order. We use your account information to verify that every customer is 21 or older. It also lets you track orders and reorder faster.

Yes. Enter the code in the coupon field on the cart or checkout page.

We currently ship within the United States only.

Standard shipping is a flat $10 per order. Orders over $200 ship free.

Yes. Orders ship in plain outer packaging with tracking.

Please see our Refund & Return Policy for details on damaged, incorrect, or missing items.

Yes. Approved affiliates get a personal referral link, can be assigned a partner coupon code, and can track clicks, sales, and commissions in their dashboard. Learn more and apply.